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What is VoIP?

VoIP (Voice over Internet Protocol) is an internet telephony service, sometimes referred to as broadband phone service or digital phone service. There are mainly two kinds of VoIP services: phone-based and computer-based. These services allow you to make phone calls using either your regular phone or a computer headset with a microphone, respectively. As opposed to a traditional landline, when you use your phone or computer to call a number the call is sent over the Internet instead of over copper wires running out of your house or Office.

Can I call any phone or just VoIP phones?

You can call any phone number in the world, whether that number be a local, long-distance, mobile phone, or international number. Additionally, you may be able to speak with more than one person at a time using a feature titled either “Conference Calling” or “Three-way Calling.”

Do I need a computer to call?

No, you do not need a computer for phone-based VoIP services. An adapter connects the phone to a high-speed internet connection. A computer or an IP Phone can be helpful to utilize and manage different features offered.

How does one place or receive a VoIP phone call?

With a phone-based service you would use VoIP the same way you use a regular landline, by picking up the phone to answer it or dialing a number to place a call. With a computer-based service, you can call using a headset with a microphone plugged into your computer.

What differences are there between making a local call and a long-distance call?

In terms of technology or how you dial the number, there are no differences. Call charges, however, vary from plan to plan. Rates for long-distance calls are usually quite low. When compared to traditional Phone lines.

Can you give me a technical overview of VoIP?

As the name implies, Voice over IP refers to calls that traverse networks using Internet Protocol (IP). The voice stream is broken down into packets, compressed, and sent toward its final destination by various routes (as opposed to establishing a single, 'permanent' connection for the duration of the call as with a traditional phone line), depending on the most efficient paths given network congestion, etc. At the other end, the packets are reassembled, decompressed, and converted back into a voice stream by various hardware and software elements, depending on the nature of the call and its final destination.

What can a VoIP phone do that a landline phone cannot?

A VoIP or broadband phone service can help you save up to 90% of your monthly phone bill. VoIP providers offer many features which are covered in the monthly fee, such as voicemail, caller ID, three-way calling, and call waiting. Furthermore, We offer unlimited calling to other subscribers using our service, allowing you to talk to those users for as long as you wish at no additional cost. VoIP service is best suited for you if you can relate with any of the following comments: -

  • I have a high speed internet connection and would like to lower my phone bills.
  • I make expensive longdistance or international calls and would like to reduce those costs.  
  • I run a small business and phone bills make significant part of my overhead. 
  • I like the convenience of taking my number with me as I travel anywhere in the world. 
  • I'd like to utilize attractive features such as conference calling, choice of any area code, voice mail, caller ID, call waiting, etc. 
  • I'm frustrated with excessive taxes and longdistance company monopolies. 
  • I live outside the U.K. but I need a local London number for my business.